Compliance

Compliance Hub

This compliance hub provides regulatory disclosures, customer protection information, and complaint procedures applicable to Texas G&S Investments, Inc. and to both operating divisions (TGSI and TME). Use the sub-pages below to access each disclosure.

Licenses and Regulatory Status

State licensure, FinCEN registration, BSA/AML program, and Texas Department of Banking notice.

Privacy Notice

How nonpublic personal information is collected, used, shared, and protected across both divisions.

Terms of Use

Terms governing access to and use of this informational website.

Complaint Procedure

How to file a complaint and the Texas Department of Banking complaint process.

Currency Transaction Report Reference Guide

Plain-language explanation of the CTR threshold and why identification is collected.

Consumer Fraud Prevention Resources

Common fraud patterns to recognize and avoid, with reporting resources.

Cancellation and Refund Policy

Transaction cancellation prior to transmission, refunds, and how to request them.